Refund Policy

1. Overview

At GO Anyquizi, we strive to provide exceptional service and value to our customers. This Refund Policy outlines the terms and conditions for refunds, cancellations, and our money-back guarantee for our dynamic QR code management and URL shortening services.

2. Money-Back Guarantee

We offer a 30-day money-back guarantee for all new subscriptions. If you're not completely satisfied with our service within the first 30 days of your subscription, we'll provide a full refund of your payment.

3. Refund Eligibility

3.1 Eligible for Refund

• New subscriptions within the first 30 days
• Service outages lasting more than 24 hours
• Technical issues preventing service usage
• Billing errors or duplicate charges

3.2 Not Eligible for Refund

• Subscriptions older than 30 days
• Violation of our Terms of Service
• Excessive usage or abuse of the service
• Change of mind after 30 days
• Downgrading from a higher plan

4. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team at [email protected]
2. Include your account email and reason for the refund request
3. Provide any relevant details about your experience
4. Our team will review your request within 2-3 business days

5. Refund Processing

Once your refund request is approved:

• Refunds are processed within 5-10 business days
• You'll receive a confirmation email when the refund is initiated
• The refund will be credited to your original payment method
• Your account will be deactivated upon refund approval

6. Subscription Cancellation

6.1 How to Cancel

You can cancel your subscription at any time:

• Through your account dashboard
• By contacting our support team
• By emailing us at [email protected]

6.2 Cancellation Terms

• Cancellations take effect at the end of your current billing period
• You'll continue to have access to paid features until the end of your billing cycle
• No refunds are provided for partial months
• Your data will be retained for 30 days after cancellation

7. Pro-Rated Refunds

In certain circumstances, we may offer pro-rated refunds for:

• Service outages affecting your business
• Significant feature changes or service modifications
• Billing errors or system issues

8. Chargebacks and Disputes

We strongly encourage customers to contact us directly for refund requests rather than initiating chargebacks. Chargebacks may result in:

• Immediate account suspension
• Loss of access to our services
• Potential legal action

9. Special Circumstances

9.1 Enterprise Customers

Enterprise customers with custom contracts may have different refund terms as specified in their service agreements.

9.2 Annual Subscriptions

Annual subscriptions are eligible for the same 30-day money-back guarantee. After 30 days, no refunds are provided for annual plans.

10. Contact Information

For refund requests, cancellations, or questions about this policy, please contact us:

• Email: [email protected]
• Website: https://go.anyquizi.com
• Response Time: Within 24-48 hours

11. Policy Updates

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the new policy.

12. Legal Rights

This Refund Policy does not affect your statutory rights under consumer protection laws in your jurisdiction. You may have additional rights depending on your location.